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3 Steps To Your First Small Business Website

November 10, 2024

Imagine this: you’ve just launched your small business website, and instead of being another forgotten page on the internet, it’s actively bringing in customers. Sounds fantastic, right? Many entrepreneurs jump straight into choosing colors and fonts, but the real magic happens way before that. Let’s break down the three essential steps to ensure your website not only exists but thrives for your business.

Step 1: Know Your People (Really Know Them)

Here’s the hard truth: “everyone” is not your target audience. Sure, you want to help as many people as possible, but websites that try to cater to everyone often end up resonating with no one.

So, let’s get specific:

– Who are your ideal customers?

– What problems are they facing?

– What solutions are they searching for?

For instance, if you own a local bakery, your target audience could include:

– Health-conscious moms on the hunt for gluten-free treats.

– Corporate event planners needing exquisite catering.

– Coffee shops looking for wholesale pastry suppliers.

This approach is far more effective than just saying “people who like bread.” By understanding your audience, you can tailor your messaging to connect with them directly.

Step 2: Make Yourself Findable (The Smart Way)

Having a stunning website is great, but it’s practically useless if no one can find it. Here’s how to boost your visibility:

Nail Your Keywords

Think like your customers: What would they search for on Google? Get specific! Phrases like “artisanal gluten-free bakery in Portland” are much more effective than simply “bakery.” 

Research: Look at the top search results for your keywords to understand the competition.

Optimize: Incorporate these keywords naturally in your:

  – Page titles

  – Headings

  – Internal links

  – Content

Build Your Digital Reputation

The secret sauce to online visibility is getting other relevant websites to link to yours. This process takes time, but it’s worth it:

  1. Partner with Complementary Businesses: Collaborate with local businesses that complement your offerings. For instance, if you run a bakery, team up with a local coffee shop for joint promotions.
  2. Create Share-Worthy Content: Develop high-quality content that others will want to share, such as blog posts, infographics, or recipes. The more valuable your content, the more likely it is to be linked back to.
  3. Engage with Local Business Organizations: Join local business networks or chambers of commerce to build connections and increase your visibility within your community.
  4. Leverage Pinterest for Traffic Generation (My all time favorite strategy):
    • Create Stunning Pins: Design eye-catching pins that showcase your products or services. Use high-quality images and engaging text overlays to grab attention.
    • Use Keywords Strategically: Optimize your pin descriptions with relevant keywords to ensure they appear in search results. Think about what your target audience would search for on Pinterest.
    • Link Back to Your Website: Always include a link back to your website in each pin. This could lead directly to a specific product, a blog post, or a special offer.
    • Create Themed Boards: Curate boards that reflect your brand and interests. For a bakery, you might have boards for “Gluten-Free Recipes,” “Wedding Cake Inspiration,” or “Seasonal Treats.”
    • Engage with the Community: Repin and engage with other users’ content related to your niche. This can help build relationships and increase your visibility.
    • Join Group Boards: Find and join group boards in your niche to reach a larger audience. This allows your pins to be seen by users who may not follow you yet.

Step 3: Convert Visitors into Customers (The Money Part)

You have a mere 0.05 seconds to make a first impression—no pressure, right? Here’s how to make those milliseconds count:

Make Your Unique Selling Proposition (USP) Crystal Clear

Don’t let visitors search for why they should choose you. Showcase it prominently:

– “Portland’s Only 100% Gluten-Free Bakery”

– “24-Hour Corporate Catering Guarantee”

– “Voted Best Wedding Cakes 5 Years Running”

Create a Journey, Not Just a Website

Think of your website as a customer journey:

1. Grab Attention: Highlight your unique selling point.

2. Build Trust:Use guarantees and social proof.

3. Guide Action: Make it easy for visitors to take the next step.

Irresistible Call-to-Actions (CTAs)

Avoid generic phrases like “Contact Us.” Be specific and enticing:

– “Get Your Free Tasting Box”

– “Download Our Corporate Menu”

– “Book Your Wedding Consultation”

Offer Something Extra

Give before you ask! Consider offering:

– Free recipe downloads.

– Early-bird discounts.

– First-time customer specials.

– A weekly baking tips newsletter.

The Technical Stuff (Yes, We Need This Too)

Now that you have your strategy, let’s cover the practical setup:

1. Domain & Hosting:

   – Choose a memorable domain name.

   – Opt for reliable hosting (Squarespace, Wix, or Showit).

2. Essential Pages:

   – Home: Your Unique Selling Proposition front and center.

   – About: Share your story and what makes you unique.

   – Services/Products: Focus on benefits before features.

   – Contact: Provide multiple ways for customers to reach you.

3. Must-Have Features:

   – Mobile-friendly design.

   – Fast loading times.

   – Clear navigation.

   – Easy contact options.

   – Social proof like testimonials and reviews.

Time to Launch! 🚀

Remember, your website is never truly “finished.” Launch with your core elements in place, and then:

– Track what’s working with tools like Google Analytics.

– Gather customer feedback.

– Test different approaches.

– Continuously improve based on real data.

The most successful business websites aren’t just the prettiest—they’re the ones that truly understand their audience, show up where it matters, and make it easy for visitors to become customers.

As you embark on your journey to create a standout website, remember that you don’t have to do it alone! If you’re feeling overwhelmed or just want to ensure you’re making the best choices for your brand, I’m here to help.

As a dedicated brand and web designer, I specialize in crafting beautiful, user-friendly websites that not only capture your unique style but also attract and convert your ideal customers. Let’s work together to bring your vision to life and turn your website into a powerful tool for your business.